FOR FIRST-TIME CLIENTS

Thank you for taking your first steps with us! At Mindcare Club, we follow a Stepped Care Model to ensure that you receive the appropriate level of care.

All first-time clients will go through what we call the First Step Session, which includes a comprehensive mental health evaluation, primary care mental health interventions, and recommendations for further support, as needed, with our psychologists, counselors, or psychiatrists. This ensures that you receive the right kind of care in an efficient and cost-effective way.

Instructions for First-Time Clients:

1. Accomplish our Appointment Form through this link: https://bit.ly/MCC-Appointments

This form will ask for your basic information, contact details, payment, and consent.
Our team will contact you via email within 2-3 business days to coordinate a schedule for your online appointment.

2. Register on our online clinic platform.

Visit https://mindcareclub.vsee.me/u/tele and click “Sign Up”.
Enter your email address and you will receive a prompt to complete your registration (Note: please check your Spam/Junk folder).
Make sure you have registered onto the platform so we can book the appointment.
For mobile devices: Download the VSee Clinic Application (available on desktop, Apple, and Android)

3. Confirm your appointment.

Once you’ve registered, our clinic coordinators will confirm your schedule with you via email.
You’ll receive an automated email with the session link.

4. Proceed with your appointment as scheduled.

You will be able to enter the virtual waiting room 15 minutes before your appointment starts.

For Referrals: Please accomplish our Appointment Form through this link: https://bit.ly/MCC-Appointments. Our team will reach out to the individual being referred within 2-3 business days.

For more information about our individual consultations, see our FAQ sheet on our Facebook page: https://bit.ly/MCCFAQsClinic.